FAQs
Are there any available storage containers right now?
We currently have limited availability. Please contact us before booking. Reservations made without prior agreement may be cancelled without warning.
Are there any hidden fees?
No, we believe in transparent pricing. Our fees are straightforward and there are no hidden charges. You pay for the storage space you use. We also provide a lock and x2 keys to your container for the duration of your rental at no additional cost.
How long can I rent a storage container?
You can rent a container for short-term or long-term durations, depending on your needs. Our flexible rental options cater to both temporary and extended storage requirements.
When can I access my container?
Access to our site is available from 06:30 AM to 8:00 PM, 7 days a week. By limiting access during nighttime hours, we can better monitor the premises and reduce the risk of unauthorised entry, ensuring the highest level of security for all our customers and their belongings
Can I visit the site before deciding to book a container?
Are there any hidden fees?
No, we believe in transparent pricing. Our fees are straightforward and there are no hidden charges. You pay for the storage space you use. We also provide a lock and x2 keys to your container for the duration of your rental at no additional cost.
How long can I rent a storage container?
You can rent a container for short-term or long-term durations, depending on your needs. Our flexible rental options cater to both temporary and extended storage requirements.
When can I access my container?
Access to our site is available from 06:30 AM to 8:00 PM, 7 days a week. By limiting access during nighttime hours, we can better monitor the premises and reduce the risk of unauthorised entry, ensuring the highest level of security for all our customers and their belongings
Can I visit the site before deciding to book a container?
We understand that seeing the facility before deciding is important to many of our customers. That's why we encourage you to schedule a visit to our self-storage site before booking. A 15-minute tour can be arranged at your convenience, giving you the chance to see everything firsthand with no obligation to reserve. It’s the perfect way to ensure the space suits your needs, all while keeping your options open.
Are there any restrictions on what I can store in the container?
We have certain restrictions on hazardous materials and illegal items. Please refer to our terms and conditions for clarification on what items are allowed in our storage containers. Alternatively contact us on contact@billandbertsstorage.co.uk if there is any uncertainty.
Can I drive up to my storage container unit?
Are there any restrictions on what I can store in the container?
We have certain restrictions on hazardous materials and illegal items. Please refer to our terms and conditions for clarification on what items are allowed in our storage containers. Alternatively contact us on contact@billandbertsstorage.co.uk if there is any uncertainty.
Can I drive up to my storage container unit?
Yes, absolutely. Our storage container site is designed to allow convenient drive-up access to your unit. This means you can easily park your vehicle right next to your storage container for hassle-free loading and unloading of your belongings.
Do you offer self-storage insurance?
We understand the convenience that self-storage protection offers, but we prioritise providing our customers with the best value for their money. Instead of directly offering protection, we encourage our customers to explore third-party self-insurance providers. These providers specialise in offering competitive rates tailored specifically for self-storage needs, ensuring that you get the coverage you need at the best possible price.
Do you offer self-storage insurance?
We understand the convenience that self-storage protection offers, but we prioritise providing our customers with the best value for their money. Instead of directly offering protection, we encourage our customers to explore third-party self-insurance providers. These providers specialise in offering competitive rates tailored specifically for self-storage needs, ensuring that you get the coverage you need at the best possible price.